adidas Reviews

1.4

/5.0

45 customer reviews

11 %

reviewers recommend

adidas

Note: The star rating (1.4 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.

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45 Customer Reviews

by Suzanne523

Sep 18, 2022

I placed an order for a $190 pair of…

I placed an order for a $190 pair of ultra boost shoes, in a 10. I received a random cycling shoe in a 10.5. Not only would adidas not send out my actually ordered shoe, they also said that they would not refund until I sent back the wrong shoe and it passed inspection, my refund would happen within 21 days of that. They said to reorder the ultraboost and pay in full again, if I wanted the shoe in time for the bday it was a gift for. They also had the audacity to say that the original shipping would not be refunded🤣😂🤣😂. I WILL NEVER SHOP ADIDAS AGAIN!

by Norman875

Sep 16, 2022

Horrible service

I mean wow. This was the absolute WORST customer service I have ever had to deal with in my entire life. I have been trying to contact them for days. I have been on hold for a cumulative of 2 hours. There is no excuse for that. They do not reply to emails, nor do they ever have a person available to chat with you online. Seriously awful. I cannot express how bad it is. It has single handedly ruined my past two days.

by Wanda654

Sep 16, 2022

No pride in shipping there products

Ordered a pair of baby adidas they showed up in a 50"×50" box with no packing to secure the little box of shoes both shoes were out of the box and paper wrapping just bouncing around in that huge box so much that the tags weren't even attached anymore... I won't do business with adidas online anymore they take no pride in shipping there product

by Luis O.

Sep 16, 2022

I ordered due to its brand but product is not sent for shipment till date. It is true that Nike is superior than addidas due to this

I ordered due to its brand.
I have ordered and my order No is ACA11503706 and it has not been shipped til now and no tracking info as the product is not ordered.they don’t have any information. In Canada, experience is worst as compared to India. It’s quite shocking.

by Emily

Sep 16, 2022

I have been waiting for a refund since March. It is now mid september

I have been waiting for a refund since March, it is now September: I am told by the agents o the phone there isn’t much they can do and that they have to forward my inquiry to a manager that will get back to me within 48 hours. I have been told this several times throughout the past couple of months and have yet to receive a single call. I am looking to take some legal actions soon as all other options have been exercised with no avail.

by Ricky788

Sep 13, 2022

Drake

Hey guys, it's me, Drake. I got your wonderful yeezys and um I just wanted to tell you guys I am in love with Kanye. I have his posters on my wall and I have ten rooms so I have more than 80 psters of him. I also got all the pairs of yeezys and some belenciaga I love you ye and I look forward to seeing you and proposing because Kim doesnt deserve my baby

by Robin P.

Sep 12, 2022

Returned Yeezys and they were delivered…

Returned Yeezys and they were delivered back to the company on august 31. It’s September 12 and I haven’t received my refund.

by Addison730

Sep 12, 2022

I returned a t-shirt over 10 weeks ago…

I returned a t-shirt over 10 weeks ago which was dropped shipped from JD. Neither of them have responded to emails and still not received a refund.

by Marshall783

Sep 12, 2022

Most horrible online buying experience ever

They take your money, never fulfill your order, keep telling you that it will be fulfilled eventually. They have no customer service whatsoever. Essentially stole $70 from me.

by Madison G.

Sep 09, 2022

I ordered a pair of shoes and a track…

I ordered a pair of shoes and a track suit in the middle of August. Adidas sent the shoes but have yet to send the track jacket / track pants (suit). They refuse to pick up the phone. I am on the phone with them now as I am typing this.

Questions & Answers

Have anyone ever received anything from adidas that wasn't a adidas product or I'm the only one? I'm so disgusted right now!

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My orders got cancelled and got the refund but they ship the items anyway. Am i going to be charged for these? But i cancelled my orders ahead of time

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Why do you do nothing about improving customer service? It's a very stupid business practice.

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why is the customer support so $#*!ing $#*!?

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Placed order on 26 june. No confirmation email. No reply from customer service but took money from my card. Already been 4 days now. What should i do next?

Don't order from Adidas.com , tell everyone you know. Contact CC company and dispute the charge.

by Albert782 - August 30, 2016

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